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Bookings can only be made through our online booking system, except if you are using a gift voucher as a payment mean.
Arrivals are usually possible everyday, except on Saturdays and Sundays. Departure is usually possible every day but on Sundays. The availability on the booking calendar of our website is always up to date. Please note that we do not take any booking by phone.
Exceptions can however arise in case of school or bank holidays, please refer to the online booking calendar. Please take into account that check-in or check-out days may differ from one domain to the other due to national bank holidays or different school holidays.
At Nutchel, we really wish our customers to experience the back-to-basics concept, which implies a stay for a slightly longer period and therefore it is not possible to book a Cosy Cabin for 1 night only. The minimum duration of a stay is of 2 nights, but exception may exist due to school§ and bank holidays.
Our two domains Les Ardennes and Alsace are located midst nature, but still close to the street to guarantee accessibility. At Nutchel, we want to make a positive impact on nature and therefore were obliged to put some cabins closer to each other, in order to protect the ground and the surrounding trees. The Cosy Cabins are scattered throughout the domains and in proximity to each other.
Pets are allowed in our Classic for 4 or Classic for 6 cabins.
Please inform us beforehand so we can provide you with the necessary utensils such as a dog bed and a feeding bowl.
Upon arrival at our forest village you will see a large parking area, and close by our Cosy Chalet. You can leave your car at this parking lot during the entire stay.
Book your 1-hour time-slot at the reception and enjoy our water path, which includes use of the sauna, the cold bath, a towel and a bathrobe. Price: 15€ per person
It is mandatory, by the French government, for clients visiting Nutchel Alsace in winter time to travel with winter tires or snow chains, as the forest village will be difficult to reach in case of snow without any of these 2 options.
You can find all the food options available by clicking here.
If you wish to order any of the above breakfast-, barbecue- or munster baskets for the day after arrival, please contact our customer service team at least 3 days before arrival via info@nutchel.fr
For food orders that are not for the day after arrival, you can place your order on the domain.
You can check-in between 4 pm and 8 pm.
If you can't arrive in the standard check-in time, we can welcome you up to 10 pm and we would charge you with a late check-in fee of €40. As part of this service fee we turn on your wood stove and light the oil lamps and candles in your cabin. In case of an unplanned later arrival, please contact our team on site by phone.
You can check-out until 11 am on check-out day.
Early check-out can be organized with the on-site team if needed, although it won't change the price of your stay.
On the page for each forest village, you will find a map with suggested recommended activities: For Alsace click here
Please do not hesitate to also contact our customer service to receive the best updated brochures of walks and activities.
Our local crew is also more than happy to give you the best tips to have wonderful walks around the domain.
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