Joining the Nutchel team

Your role is key: you generate leads through an inspiring and engagingapproach to the Nutchel brand on social media.

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Your missions:

• Manage our social media channels in line with our communication strategy and best practices in social media
• Implement influencer collaborations across our four main markets and four secondary markets to drive conversions and qualified traffic to our website
• Supportour B2C sales strategy by running paid social media campaigns
• Define, create and implement high-quality visual content in line with the overall marketing strategy, either in-house or by engaging third parties
• Support the marketing team in applying the Nutchel brand image in all its forms

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Your profile:

• You have at least 1 successful experience in social media marketing
• You have in-depth knowledge of social media platforms such as Instagram, Facebook, LinkedIn, Pinterest, TikTok and YouTube
• You have strong photo- and video-editing skills and master at least 1 graphic design tool
• You are passionate about tourism and have a sincere interest in Nutchel’s brand

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Your soft skills:

• You are a creative soul, digitally savvy, attentive to detail in both visual and texts
• You have apassion for digital media
• You have excellent communication and problem-solving skills, and are curious about the latest industry trends
• You are a team player, responsive to feedback, and communicate in a professional manner
• You speak and write English fluently

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What we offer:

• At least a 1-year, preferably a 2-year, alternance internship
• An international, enthusiastic, enterprising and customer-oriented team
• The possibility of partial remote working
• Extra-legal benefits
• Vacation benefits on our forest villages
• Occasional stays on our existing forest villages in Belgium and in France
• Start date: June or July 2026

Your role is key! Showing your multitasking skills, you work closely with the Growth Marketing Manager to develop our B2B segment and our sale impact, and provide input to facilitate strategic business decision-making.

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Your missions:

• Define and deploy the B2B strategy in order to generate leads (through SEO, social media, distribution channels), sell MICE stays and ensure the overall success of the B2B product thanks to a close collaboration with the operational teams
• Monitor market evolutions and trends (strategy, yield, competition, etc.) and make recommendations accordingly
• Provide operational support for marketing and sales tasks based on current needs

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Your profile:

• You have had at least one successful internship in business
• You know the marketing market, its players and the main communication and distribution channels
• You are a native French speaker, and speak English fluently
• You are proficient in the Office suite, especially Excel
• You are passionate about tourism and have a sincere interest in our brand

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Your soft skills:

• You enjoy B2B and B2C negotiation and know how to convince your audience
• You are organized and meticulous, and possess strong analytical skills
• You have excellent written and oral communication skills
• You are curious and always on the lookout for market trends
• You are a team-player and can demonstrate flexibility

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What we offer:

• A 6-month internship or 1-year alternance which can turn into full-time contract
• An internship salary based on the Luxembourg legislation
• An international, enthusiastic, enterprising and customer-oriented team
• Vacation benefits on our forest villages

Your missions

• You will work flexible hours from 8 a.m. to 8 p.m., Monday to Friday, according to a pre-defined schedule that includes 1 to 2 weekends per month
• Welcoming guests on check-in/out days as well as managing them during their stay. You will be responsible for guest guidance and information.
• Managing experiential services and participating in their preparation (food baskets, bicycle rental, etc...)
• Resolving crisis situations and guest dissatisfaction by identifying and implementing solutions on site
• Handling the on-call telephone outside of opening hours according to a schedule defined (in turn, according to a schedule defined with the other team members)
• Restocking our Honesty shop (on-site responsible shop)
• Management of orders and stock, including receipt
• First-level maintenance and customer service operations: lighting a fire in a woodstove, changing a light bulb, adjusting the temperature of a hot tub, carrying luggage, etc.

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Your profile

• You have at least 2 years of experience in customer service in an establishment (hospitality industry open 7 days a week or anequivalent sector operating continuously)
• You are familiar with property management systems and hospitality techniques
• Being proactive, having a sense of “urgency”, a problem-solving mindset, commercial acumen and interpersonal skills. These are all assets to succeed in this position, in addition to your strong interest in nature and eco-tourism .
• In addition to English, you speak French or German. Dutch is a plus.

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Your soft skills

• You are customer-oriented
• You are versatile
• Organization is second nature to you
• You have great interpersonal skills and good listening skills
• You’re resourceful and enjoy hands-on, practical roles where you get right in the thick of things

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What we offer

• A 35-hour per week fixed-term contract with a flexible schedule. The fixed-term contract could evolve into a permanent contract later on.
• An international and enthusiastic team, proactive and customer-oriented
• A pleasant working atmosphere in a new forest village, in a region where nature is at a central place
• A full time contract with an as soon as possible start date
• On-site housing available

At the Nutchel Champagne location, you are at the heart of daily operations. You are the person who ensures everything runs smoothly: cabins ready to welcome guests, stock availability, meal baskets prepared, and a seamless on-site experience. This is a highly operational and versatile role where you move between logistics, kitchen operations, fieldwork, and customer interaction.

You will organize your daily work autonomously while following strict processes and standards defined at group level. At Nutchel, we do not manage remotely — we act, with rigor and high-quality execution.

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Your responsibilities

Site Operations Management

• Carry out daily site inspections (cabins, facilities, cleanliness)
• Ensure the overall good condition of the site
• Anticipate operational needs‍

Preparation & Logistics

• Prepare and distribute meal baskets and food products
• Manage stock (food, linen, consumables)
• Restock cabins and the honesty shop/grocery area
• Handle customer invoicing

Order Management

• Place orders (food, linen, consumables)
• Monitor deliveries
• Carry out inventories

On-Site Coordination

• Occasionally coordinate cleaning teams (planning, priorities)
• Work closely with the technician on technical matters

Guest Experience (Occasional)

• Answer guest calls
• Handle requests and small unexpected issues on site
• Contribute directly to the quality of the guest experience

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Your success indicators

• No stock shortages
• Cabins always spotless and guest-ready
• Smooth and proactive operations
• Strong responsiveness to unexpected situations
• Guests satisfied with their experience

Your profile

Above all, you are a hands-on person who feels comfortable taking action and working in practical environments.This position is not suitable for you if you require constant day-to-day supervision or if you struggle to follow established instructions and standards.

• You enjoy “rolling up your sleeves” and handling operational tasks
• You are comfortable in varied environments (kitchen, logistics, outdoors)
• You are autonomous, organized, and reliable
• You are someone people can count on to manage responsibilities seriously and consistently
• You have a strong sense of service and attention to detail
• You know how to handle unexpected situations without panicking
• You value quality execution, even in repetitive tasks
• You are comfortable working independently, including alone during certain shifts
• You enjoy non-standardized environments

This position is not suitable for you if you require constant day-to-day supervision or if you struggle to follow established instructions and standards.

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Your experience

• Previous hands-on experience (hospitality, logistics, production, etc.)
• You enjoy varied, practical, and operational roles
• Initiative, a sense of urgency, problem-solving skills, commercial awareness, and strong interpersonal skills are all key assets for succeeding in this role, along with a strong interest in nature and eco-tourism
• In addition to French, you speak English. Dutch and/or German are a plus.

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Why join Nutchel?

• A practical job where you immediately see the impact of your work
• Real autonomy in organizing your work
• A working environment surrounded by nature
• Every day is different, far from routine
• A growing company where things genuinely evolve

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What also defines this role

• A highly hands-on role, close to operations
• Varied days with an element of unpredictability
• Working hours including weekends and on-call duties
• Tasks requiring rigor and consistency in execution
• On-site accommodation provided, with a significant amount of autonomous work, often solo

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Recruitment process

1. Video interview with HR
2. Interview with the Operations Manager
3. Interview with one of the co-founders

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